🚫Cancellation Policy

⏱️1.Cancellation Before Preparation

• •Orders can be cancelled free of charge if the request is made before the kitchen begins preparation.
• •To cancel, contact us immediately via WhatsApp at +91 76959 27894 with your order number.
• •Since orders are typically prepared quickly, the cancellation window is very short (usually within 1-2 minutes of placing the order).

🚫2.Cancellation After Preparation

• •Once preparation has begun, the order cannot be cancelled and is non-refundable.
• •This is because food items are made fresh to order and cannot be reused.

🏪3.Cancellation by Cravora

• •Cravora reserves the right to cancel an order if an item is unavailable, in which case a full refund will be issued.
• •Cravora may also cancel an order due to unforeseen circumstances (kitchen closure, technical issues, etc.), with a full refund.

🥡4.Pickup Order Cancellation

Pickup orders not collected within 60 minutes of confirmation may be cancelled by the management without refund.

🛵5.Third-Party Delivery Orders

Cancellation of orders placed through Swiggy, Zomato, or similar platforms is governed entirely by those platforms' cancellation policies. Please contact the respective platform's customer support for cancellation requests related to third-party delivery orders.

📞6.Contact

For cancellation requests, contact us immediately via WhatsApp at +91 76959 27894.